After reaching an agreement with the government, the Uber platform was put into use Quintana Roo has started testing the integration of taxi drivers into its application. However, they will do this in a differentiated manner, ie the user decides whether to order a private car or a taxi.
Users using the application will see a new type of ride called “Uber Go” which explains it being a taxi. It is expected that these new changes will put an end to conflicts with taxi drivers.
Águeda Esperilla, the spokesperson for Uber drivers, expressed her hope for a calmer working environment, free from disruptions. Moreover, they are optimistic about the possibility of offering their services at the Cancun International Airport (AIC) and promoting fair competition.
“We hope that the negotiations will go well for all parties involved. We have high expectations of the agreements and know that it is important to give users the choice between a taxi and an Uber. We also hope that we can operate in all areas, including the airport,she said in an interview with For Esto!
Esperilla explained that too the C5 tests the panic buttonwhich will be integrated into the same platform and ensure that the police are on site within 10 minutes if necessary.
“There are people from C5 randomly using Uber cars to test the panic buttons that are already connected to the surveillance system so that both drivers and users can be helped as quickly as possible and all kinds of conflicts can be avoided,” she explained.
Plan to implement taxi meters
In response to numerous complaints, the Quintana Roo State government has intervened to improve the taxi experience for travelers in the area. From next year, taxis across the region will be subject to regulated fares, and drivers will be required to upgrade their vehicles and provide superior service to passengers.
The rollout of taximeters in Quintana Roo will take place in phases, with the first implementation taking place for Benito Juárez, Solidaridad, Tulum and Puerto Morelos. This move aims to streamline fare calculations and improve overall customer satisfaction in taxi travel.
